An Important Message from Hendrick

Lexus Recall Completion Importance

Here at Lexus of Pleasanton, we think of our Bay Area customers like family. When you work with our Pleasanton dealership, our goal is to become your trusted automotive partner for life. For our team, that means ensuring each and every one of our customers is able to rely on the safety of their vehicle for their travels from Fremont to Dublin and beyond. Occasionally, your Lexus vehicle or one of its components may be issued a safety recall by Lexus or by the National Highway Traffic Safety Administration (NHTSA). What does this mean for you as a Lexus owner? Learn more about what a recall entails, why it’s important to carry out the recommended services for a recall, and more with our service team down below.

What is a Recall?

If the NHTSA or a vehicle manufacturer such as Lexus determines that a vehicle, its mechanical equipment, seats, or tires pose an unreasonable safety risk or fail to meet minimum safety standards, a recall is issued to owners of the model in question. Manufacturers are required to resolve the problem for drivers with a repair, component replacement, or a refund. Any time an official safety recall is issued, the required service will be completed free of charge for the driver. 

How Do I Know if There is a Recall for My Vehicle?

Lexus drivers who have registered their vehicle will be notified of any recalls via an official letter that comes in the mail from Lexus. This is why it’s so important to keep your car’s registration up-to-date and ensure it always lists your current address. You can also check for any existing recalls on the official Toyota/Lexus/Scion recall lookup page. Simply enter your license plate number and select the state it was issued in, or enter your VIN number, then click on “Submit.” Your VIN number can be found on the driver-side inner door jamb or in the driver-side lower corner of the windshield (from the outside looking in).

Why is Recall Completion Important?

If a recall is issued for your vehicle, the problem will be resolved free of charge – all you need to do is bring your car to a certified Lexus retailer like Lexus of Pleasanton. A safety recall will remain on record for the life of your vehicle, but you should not consider this as a reason to delay getting the necessary services carried out. Prompt action in response to a recall notification keeps your vehicle safe for you, your passengers, and other drivers on the roadin Livermore.

For Recall Service and More, Entrust Lexus of Pleasanton

Lexus models have always been known as some of the safest and most reliable vehicles on the road. In fact, in the 2020 J.D. Power predicted reliability assessment, Lexus ranked as the 2nd most dependable brand! Just like you can count on your Lexus to get you around the Bay Area safely, you can count on the brand to take care of you should a safety recall ever be issued for your model.

If the need arises, the service department at Lexus of Pleasanton is employed by expert technicians who will use state-of-the-art equipment to bring your vehicle up to the proper safety standards. With any Lexus recall questions or to schedule a service appointment, we invite you to contact us online or call us directly at 925-401-3565.

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